A woman named Lisa posted a video on TikTok and talked about the frustrating experience she had with ... Lisa called a ...

As part of The Drum’s Retail Focus, we catch up with retail specialists to find out which brands are serving up the most exciting in-store experiences. Sephora is leading the way in prestige ...

The ex-worker, known as George (@george_jreige) on TikTok, shared his experience ... at Sephora, and we thought people were stealing, we were supposed to go up to them and offer them customer ...

SACRAMENTO — Sephora Inc., one of the world's largest cosmetics retailers, has settled a lawsuit claiming that the company sold customer information without proper notice in violation of the ...

What are the lessons learned from the Sephora $1.2 million consumer data ... we're examining two significant privacy-breach matters involving customer data and share some lessons learned for ...

with those same recommendations also integrated into the customer-facing Sephora app. The whole thing is so seamlessly integrated, not just into the store experience but across all of the brand’s ...

Sephora is recognized as an industry leader in technology-powered customer engagement. However, the company must navigate the tension between embracing futuristic digital innovations and investing in ...

as they take our customer experience innovation to new heights,” she wrote in the letter. Leahy, Glossier's current CEO, also gave insight on the decision to launch in Sephora, citing growth and ...

SACRAMENTO -- Sephora Inc., one of the world's largest cosmetics retailers, has settled a lawsuit claiming that the company sold customer information without proper notice in violation of ...

SACRAMENTO, Calif. (AP) — Sephora Inc., one of the world’s largest cosmetics retailers, has settled a lawsuit claiming that the company sold customer information without proper notice in ...