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Consumer Reports investigation uncovers Kroger’s widespread data collection of loyalty program members to create secret shopper profiles
A new Consumer Reports (CR) investigation uncovered that Kroger grocery stores collect extensive customer data and use it to ...
Kroger’s Loyalty Program Harvests Shopper Data and Sells It for Profit, Consumer Reports Says
Consumer Reports found that Kroger collects and monetizes data from its 63 million loyalty program members, using this ...
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Kroger Might Be Ripping You Off on Groceries, New Report Finds—How to Tell
Widespread overcharges on everyday items have raised concerns about transparency, trust—and your grocery bill.
Inside Kroger's Secret Shopper Profiles: Why You May Be Paying More Than Your Neighbors
Kroger has secret shopper profiles on millions of its grocery customers. They may be affecting what consumers pay for goods.
Kroger customers paying more than advertised prices, investigation finds
Consumer Reports sent shoppers to 26 Kroger-owned stores in 14 states and Washington, D.C. to compare price tags against receipts. On average, shoppers were overcharged $1.70 per sales item, or 18.4% ...
Grocery chain with big NC presence overcharged, report finds. What we know
An investigation involving Consumer Reports found expired price labels that led to overcharges on more than 150 grocery items.
You Might Be Overpaying at Kroger, According to a New Pricing Audit
A bombshell investigation reveals that outdated sale tags at Kroger could be costing you extra cash—on average, 18.4% more per item. Investigators found over 150 mislabeled items at stores across 14 ...