If scanner is not working but printer is working, follow these instructions i.e. update driver, restart Windows service, etc.

The most popular printers tend to be all-in-one models that include the ability to scan documents and make copies. Some multifunction printers can even connect to a phone line to send and receive ...

If you have a Hewlett-Packard all-in-one (AIO) printer, and you’re having trouble getting some of its scanning features to work, take heart. HP’s printing software offers a collection of settings that ...

From paper jams to sluggish scans, HP printers and scanners can be frustrating when they misbehave. But most issues have quick, simple fixes you can do yourself. With the right settings, drivers, and ...

The first thing you may want to do is reset the printer scanner. This is a simple task, so we do not expect most users to find it too difficult. To reset the printer scanner, the user must power it ...