Over the years, Amazon has become well known for its simple and easy return policy, allowing for smooth, hassle-free returns ...

The e-commerce giant is giving customers nearly a full month after the holidays to decide if they want to keep their purchases.

Shoppers will have extra time to return gifts this holiday season as Amazon expands its return window to make shopping online ...

Alongside fast, free shipping, the ability to easily make returns is one of the main perks of Amazon Prime. While most items sold by Amazon qualify for the retailer's convenient return options, there ...

HOUSTON — A class-action lawsuit filed in federal court accuses Amazon of breaching its own refund policies, and KHOU 11 viewers say they’re experiencing the same thing. Since our original report on ...