These days, few advisors become enthused when told a client is on the phone. Bull or bear, they know their going to be growled at, charged, trampled and for sure feel bitten. In just the last few days ...

A 4,000-year-old clay tablet is believed to record the world's oldest known customer complaint from ancient Mesopotamia. A ...

Opinions expressed by Entrepreneur contributors are their own. Here’s the bad news: an angry customer is breathing down your neck or tearing you up over the phone, shooting daggers at you via e-mail.

Customers angry at being stuck in what they say are expensive SolarZero contracts are turning to disputes resolution services for help.

The Department of Home Affairs in Paarl suspended its operations after an enraged client allegedly assaulted and bit a staff member on Wednesday, 23 July. Eyewitnesses said the altercation began when ...

The goal of the average freelancer, entrepreneur or service provider can be summed up in this basic algorithm: Get a client, land a gig, get the job done, get paid promptly, and get a repeat. If you ...