This push coincides with new research showing that Brits often delay taking action on essential tasks, often assuming that if ...

Rural dwellers reveal failings in backup plans, as campaigners call for deadline to be extended from 2027 to 2030 ...

A 15-year champion of consumer affairs, Yvette leads on telecoms content at Which?, helping consumers navigate the market and exposing bad practice. It's arguably the biggest social project since ...

A big change is coming to the UK, and it's vital that homeowners act before an upcoming deadline. Ageing copper landlines are ...

BT has just issued an important landline update, and homes using this technology would be wise to take note. Older copper cables that have kept us all connected for over 100 years are being turned off ...

Having undertaken trials of the service in pilots in the Salisbury and Mildenhall areas of the country, UK telco BT has begun the roll-out of its next-generation home phone service, Digital Voice, on ...

Nationwide switch to digital landlines less than a year away - BT warned of disruption if customers delay taking action.

Digital voice agents are not just a cost-reduction tool. They are a platform for redefining customer experience at scale.

Veteran broadcaster Moira Stuart has teamed up with BT in a campaign to raise awareness of the phasing out of traditional landlines. The presenter, 75, is fronting a campaign to raise awareness of ...