Business Wire

Rising Gas Utility Business Prices Cause Lowest Overall Satisfaction in Five Years, J.D. Power Finds

TROY, Mich.--(BUSINESS WIRE)--Satisfaction of businesses with their gas utility is 802 (on a 1,000-point scale), a decline of 6 points from 2022, the lowest satisfaction score since 2018, according to ...
Forbes

How Can Utilities Repair Their Relationship With Business Customers?

At the end of 2023, J.D. Power released the results of its Electric Utility Business Customer Satisfaction Survey, giving utilities a glimpse into how their customers really feel. With approval scores ...
Business Wire

Utility Brand Appeal Wields Outsized Influence on Customer Satisfaction, J.D. Power Finds

TROY, Mich.--(BUSINESS WIRE)--Amid widespread disruption affecting all aspects of the utility marketplace—from rising system costs to environmental and energy efficiency goals to referendums on ...
The Business Journals

Bottom-line advantages for your business: How utilities’ programs reduce energy expenses, offset capital improvement projects

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Whether you’re running a local coffee shop or a ...
T&D

As Customers Face Rate Hikes, Utilities Must Find Ways To Manage Growing Frustration

Electric utilities find themselves between a rock and a hard place. Business customers are paying more than ever for their electricity and, not surprisingly, they’re not happy about it. But when it ...
Business Facilities

2025 Top Utilities

U tility providers in regions across the United States offer programs, incentives, and credits to businesses looking to expand and relocate to their area, and this is one of the important factors that ...