Jenny and Allyn Condon attend an inquest into the death of their two-month-old son, Ben, at Avon Coroner’s Court - SWNS A 111 call handler was “mindful of the external pressures” on wards when he ...

An ambulance call handler is walking 35 miles in a day to raise money for a NHS staff charity after some of his colleagues took their own lives. Nico Attwell, 23, from Street in Somerset, will be ...

A sheriff has recommended in a fatal accident inquiry determination that the Scottish Ambulance Service takes measures to improve its telephony service. David McClenaghan, a manager with Park’s Motor ...

Gabe, an ordinary man who works as an emergency call handler for the Strathclyde Ambulance Service in Glasgow. His world is turned upside down when he receives a desperate life-and-death call from a ...