CEO Valerie Henderson explains Caylent’s new AWS Strategic Collaboration Agreement, demand for Anthropic Claude and winning massive Amazon Connect deals. Caylent is one of the most innovative Amazon ...
Amazon Web Services on April 23 announced the acquisition of NLX (nlx.ai), a conversational AI platform, folding it into Amazon Connect — AWS's cloud contact center offering. The company argues the ...
Forbes contributors publish independent expert analyses and insights. Victor Dey is an analyst and writer covering AI and emerging tech. AWS signals a competitive posture in the CCaaS market with new ...
Amazon Web Services Inc. is adding more artificial intelligence features to its Amazon Connect service, which helps companies run their contact centers more efficiently. The update was detailed today ...
New developer software for STM32H5 leverages ST's Secure Manager to simplify safe connectivity to AWS IoT devices platform ST has released the X-CUB E-AWS-H5 expansion package which enables a seamless ...