Forbes contributors publish independent expert analyses and insights. I write about disruptive companies, technologies and usage models. The great thing about the Software-as-a-Service (SaaS) model is ...
Oracle announced it has updated Oracle Service to embed data from Oracle Unity Customer Data Platform (CDP), helping customer service agents gain a complete view of the customer, improve agent ...
Oracle introduces new AI agents and generative AI features in Fusion Cloud Sales to enhance sales engagement and productivity. Key capabilities include AI-generated emails, automated activity ...
Most of the 250 customers that have licensed Oracle’s recently launched Fusion Applications so far have chosen a SaaS deployment model instead of running it on-premises, a senior executive said this ...
Forbes contributors publish independent expert analyses and insights. I write about disruptive companies, technologies and usage models. For most people, upgrading Enterprise Resource Planning (ERP) ...
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