Figure 1. Medical device companies exhibit varying responses to ideal complaint closure time. Strong management support can ensure that closure time is as efficient as possible. However, complaint ...

Customer dissatisfaction may happen for a variety of reasons, some of which are out of your control. Although customer complaints may happen in any small business, steps can be taken to reduce them.

Complaints are a crucial component of any business’s integrity. But all too often complaints are overlooked because of the very nature of them. The rise of grievances being aired across social media ...

Customer complaints aren't typically pleasant to deal with, so you might wonder why you would want to hold onto print or electronic copies of them. Keeping complaint records provides a number of ...

Students should attempt to resolve any issues or complaints directly with ESF. See the ESF Student Handbook related to student Code of Conduct, bias, and Title IX complaint procedures. Academic and ...