Salesforce CRM and Oracle ORCL are two of the biggest names in the cloud software market. Both companies offer powerful, ...

Rising demand for personalized interactions, enhanced customer satisfaction, and data-driven insights drive the Customer Experience Management software market ...

A solid customer master data management system should give you design and functionality freedom, whether for marketing, service, sales or support, or anything else. That way, you can cope with all ...

No longer nice-to-haves, CRM systems today are essential tools helping organizations create the high-touch, personalized interactions their customers demand. While most people equate customer ...

To supply products and services, almost every company relies on customer data. With strong customer data, everyone can get relevant customer information and participate in seamless engagement with ...

The business environment is already competitive. Small business owners face the challenge of balancing efficiency, customer management, and financial control while keeping costs low. Now, software is ...

A CRM database is a business tool used to track and organize customer information throughout your business. These databases are supported by customer relationship management (CRM) software, which ...

DATA Communications Management Corp. (TSX: DCM; OTCQX: DCMDF) (“DCM” or the "Company"), a leading Canadian provider of print and digital solutions that help simplify complex marketing communications ...

The Enterprise Transformation Company™, today announced Forrester Research named Pega a Leader in The Forrester Wave™: ...

Katherine Haan, MBA, is a Senior Staff Writer for Forbes Advisor and a former financial advisor turned international bestselling author and business coach. For more than a decade, she’s helped small ...