Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. Customer service is not a department. It’s a philosophy that ...
ARLINGTON, Va., June 14, 2022 (GLOBE NEWSWIRE) -- Fluence Energy, Inc. (FLNC) (“Fluence”) (Nasdaq: FLNC), a leading global provider of energy storage products and services and digital applications for ...
Purpose-driven leadership turns employees into customer service champions. Inspire teams with purpose, not just rules and procedures. Exceptional service thrives when employees are empowered and ...
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