Choosing an auto insurance company can be a headache, with so many to choose from. There is, however, one name that stands ...

When customers see a real person's face and bio rather than a corporate logo, they perceive agents as friendlier and better ...

Among all of the various luxury automobile manufacturers out there, only one was ranked the best by J.D. Power in terms of ...

Customer satisfaction with U.S. federal government services jumped 2.9% to a score of 68.2 out of 100 this year, according to the American Customer Satisfaction Index Federal Government Report 2023.

With the IT spending slump showing no undisputed signs of recovery, solution providers have been wracking their brains trying to strengthen their relationships with existing clients. Why? According to ...

Delta Air Lines and Southwest Airlines notched highly coveted spots on J.D. Power's 2024 North America Airline Satisfaction Study. J.D. Power reported Wednesday that domestic air passenger volume is ...

Amazon Prime Video is beating the competition in terms of customer satisfaction. But other streaming services aren't far behind, a new survey shows, and ad-supported Crackle notched the biggest gains.

The average monthly electric bill continues to climb, and new data suggests JEA customers are feeling the strain.

TROY, Mich.: 9 Oct. 2025 — Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability masks significant year-over-year swings in ...

Salt River Project (SRP) has earned the highest ranking in residential customer satisfaction in the Western U.S. by J.D.

While digital wallets continue to grow at an astonishing pace, the debit card is still king when it comes to overall utilization and customer satisfaction, according to J.D. Power data. This Banking ...