Athletic brands such as Nike and Adidas have a digital challenge. According to Catchpoint, which compiled a Digital Experience Score analyzing the to 20 athletic footwear and apparel brands by revenue ...

Cigna Healthcare leads in member satisfaction with digital experience among commercial health plans, while UPMC Health Plan ranks highest among Medicare Advantage plans, according to a new report. The ...

Consumers are using their insurers' websites, mobile apps and other digital platforms in greater numbers, but their experiences often fall short of expectations, according to a new report. Analysts at ...

Health insurance members across both commercial and Medicare Advantage plans are increasingly using their plan's websites and mobile apps as their primary conduits of communication, but the quality of ...

TROY, Mich.: 20 Nov. 2025 — Does your wealth management website or mobile app look more like a Wall Street trading floor than a boring corporate brand page? It’s no accident. According to the JD Power ...

It goes without saying that it’s important for auto lenders to have a user-friendly website. A smooth and easy experience on a website or mobile app can have a big impact on the overall experience of ...

TROY, Mich.: 2 Dec. 2025 — The nation’s auto and home insurance providers have spent the past decade encouraging customers to submit claims and manage the estimate and status updates through their ...

LONDON--(BUSINESS WIRE)--According to Forrester’s (Nasdaq: FORR) Global Total Experience Score Rankings, 2025, when companies align their brand promise with the experiences they deliver across both ...

The firm leads competitors in self-directed and full-service investor satisfaction in website and app J.P. Morgan Wealth Management has now become the most-awarded brand since J.D. Power created its U ...