Just adding a chatbot on your website or mobile app will not reduce customer service calls. Sometimes as an analyst I must tell a customer service team that it is not surprising that their ...

It wasn't until a couple of years ago that Keri Rodrigues began to worry about how her kids might be using chatbots. She learned her youngest son was interacting with the chatbot in his Bible app — he ...

Apple is reportedly giving Siri a Large Language Model (LLM) upgrade in a year or two. The boost is expected to make the iPhone’s virtual assistant more conversational and equip it with a broader ...

Allan Brooks, a 47-year-old corporate recruiter, spent three weeks and 300 hours convinced he’d discovered mathematical formulas that could crack encryption and build levitation machines. According to ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Healthcare organizations are struggling with high demand for medical services and short ...