Net Promoter Score (NPS) has been a staple metric for executives for more than 20 years. Its effectiveness is in its simplicity: a simple one-to-10 scale of a customer’s likelihood to recommend, which ...

Achieving a balance between organizational health and individual performance is critical for long-term success. Two key tools that help organizations achieve this are the Employee Net Promoter Score ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. Used in almost 800 newsrooms in 60 countries, ENPS provides features for journalists working in ...

Ember Group Consulting announced today the successful close of 2025 marked by strong year-over-year growth and a ...

The Associated Press has released ENPS Version 7, the latest update of its newsroom production software. A major overhaul, featuring a new look, interface and tools to enhance its existing ...

It’s Business 101 that measuring helps you improve, which is why consistently tracking and making adjustments accordingly is one of the most vital factors for running a successful operation. Any ...

The Associated Press has been awarded a new certification for AP ENPS, the world’s most popular news production system that recognizes excellence in operations. The ISO 9001:2008 certification, ...

Employee Net Promoter Score (eNPS) is a widely used metric for employee engagement and loyalty to their organisation. Satisfied and motivated employees and a high eNPS are good for productivity, ...

AP ENPS Mobile unveils new look, real-time updates The Associated Press today launched a bold new look and user interface for AP ENPS Mobile with the power of real-time updates. Journalists on the ...

The Associated Press is merging its newsroom production software AP ENPS, along with planning system AP Playbook and content scheduling tool AP Cast, into AP Workflow Solutions. The company is due to ...