Small companies use customer satisfaction ratios or scores to track the performance of their customer service departments. They often incorporate scores of competitors to better gauge their customer ...

How is Sally in your IT department being paid relative to your other IT staff? Are you paying a competitive market wage for a new position in your business? Employers often need to know how one ...

It is not always possible to draw objects, such as a building, using the real-life measurements, as they are too big or in other cases, too small. Instead, a scale drawing is used to recreate ...