The Manila Times

The Knowledge Academy Expands Its Course Portfolio with ITIL 5 Training

The Knowledge Academy has introduced ITIL® 5 Training courses across its global course portfolio, further strengthening its ...
Business Wire

HDI’s Training and Consulting Helps Organizations and Professionals Improve Service Management and IT Support Performance

SAN FRANCISCO--(BUSINESS WIRE)--HDI, the leading organization dedicated to elevating service and support across the enterprise, today unveils Service Management Training and Consulting solutions to ...
Computing

Case Study: Law firm makes strong case for Itil training

Following an assessment of its internal strengths and weaknesses, national law firm Shoosmiths decided it needed to improve the quality of service provided by its IT department by training up its ...
CIO

ITIL certification guide: Costs, requirements, levels, and paths

The IT Infrastructure Library (ITIL) offers best practices for delivering IT services using a systematic approach to IT service management (ITSM). ITIL certification is near the top of almost every ...
CIO

20 IT management certifications for IT leaders

IT management requires both technical skills and the ability to lead teams, projects, and processes. These 20 certs will help you hone and showcase your IT management bona fides. IT managers are often ...
Forbes

How IT Service Management Delivers Value To The Digital Enterprise

Long regarded as the set of practices and solutions for ensuring that technology is best meeting the needs of users, the IT Service Management function now serves as the vehicle that will deliver ...