Automation, artificial intelligence (AI) and straight-through-processing are having a profound effect on the global Financial Services (FS) arena. Very few industries in history have seen such a ...

The allure of automation to improve business processes and make more meaningful connections with customers continues to draw IT and business leaders in. According to a Deloitte report, 73% of ...

The pandemic is demonstrating the importance of acting with agility, speed and resilience in response to major global disruption. What’s also crystal clear is those organisations that haven’t already ...

Forbes contributors publish independent expert analyses and insights. Charles writes about organisational changes required to scale & AI. Automation can save the job market, if put into the right ...

Without a doubt, one of the key drivers of the Fourth Industrial Revolution is Robotic Process Automation (RPA). Organizations worldwide have increasingly leveraged RPA technology and are now adopting ...

Many enterprises risk falling into the “solution trap” when they deploy new technologies such as artificial intelligence (AI) without giving sufficient thought to whether they address real business ...