When talking to a friend, family member, partner or co-worker, you probably have your go-to ways of responding. Maybe you’re the “ride or die” person always on their side. Maybe you like to brainstorm ...

How to make other people feel heard and understood. When was the last time you practiced your active listening skills? HBR contributing editor Amy Gallo says it is a skill you need to practice. In ...

Christian van Nieuwerburgh does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant ...

Listening to a good interview on a podcast makes conversation feel deceptively simple. People just talk, after all, right? Three years of listening taught me otherwise. I recently wrote a book, ...