Salesforce.com on Tuesday unveiled a new SaaS (software as a service) help-desk application called Desk.com that can reach end users through social networks like Facebook and Twitter. Desk.com, which ...

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“Fast-growing small businesses that succeed today are the ones that place customer service at the heart of their business,” said Leyla Seka, GM and SVP of Salesforce Desk.com, Salesforce. “The ...

Companies who have international customers can now do business in 39 additional languages and dialects at the Salesforce owned customer support service Desk.com. No, Desk.com pages don’t have a ...

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Today's customers have exceptionally high service expectations—even more so during the holiday rush. In fact, customer service is so important to consumers that 32 percent of surveyed holiday shoppers ...

Salesforce.com has acquired help desk service provider Assistly for approximately US$50 million, the two companies announced Wednesday. Salesforce.com chairman and CEO Marc Benioff praised Assistly’s ...

BMC and Salesforce.com partner to deliver BMC’s Service Desk Express on Force.com platform. BMC Thursday positioned itself to lead the market in cloud-based service desk technology when the company ...

Help Desk Migration delivered an enterprise migration from Zendesk to Salesforce for Pandora, transferring 1.2 million support records into a unified system. “Moving to Salesforce allows us to better ...

TERNOPIL, Ukraine, April 23, 2026 /PRNewswire/ -- Help Desk Migration, the automated service by Relokia, has successfully led a massive enterprise data migration for global retail giant Pandora. The ...