Atlassian’s IT Service Management platform becomes the latest member in the company’s product portfolio to benefit from its AI offering, Atlassian Intelligence. Atlassian has launched a number of new ...

Expansion of Now Assist into industry solutions for telecom, media, and technology, financial services, the public sector, and more allows organizations to recognize the value of GenAI, fast Now ...

D-Tools has expanded the capabilities of its D-Tools Cloud software to include service management capabilities. Per the company, this upgrade makes it the first end-to-end SaaS platform for systems ...

New Product Updates, Including Work Model and Workflow Engine, Enable Employees to Work Their Way, Automate Complex Workflows, and Drive Cross-Organizational Alignment The speed at which companies are ...

The Acquisition Broadens the Reach of 4me® and Expands Its Capabilities by Integrating Real-Time Technology Service Status Updates for IT Teams, Service Providers and Customers SANTA BARBARA, CA / ...

HOUSTON, Aug. 30, 2018 /PRNewswire/ -- BMC, a global leader in IT solutions for the digital enterprise, today announced that BMC has received the highest scores in four out of five use cases, ...

The functionality developed for version 8.1.4 is part of ClickSoftware's commitment to delivering a platform rather than just a point solution; it extends beyond scheduling, workforce management, and ...

TYSONS, Va.--(BUSINESS WIRE)--DXC Technology (NYSE: DXC) today announced the acquisition of Syscom, a leading ServiceNow partner, to extend the reach and scale of its security operations and service ...

ST. LOUIS--(BUSINESS WIRE)--FieldRoutes, a ServiceTitan company, and a leading cloud-based and mobile SaaS provider for field service businesses, today announced the launch of its new Bundles feature ...

Calvin Hennick is a freelance journalist who specializes in business and technology writing. He is a contributor to the CDW family of technology magazines. Virginia State University’s previous IT ...

OverIT, a leading provider of Field Service Management (FSM) software solutions, has added mobile redlining GIS capability to its industry leading platform to enable field technicians to work more ...