The shared services market is growing quickly. US and European firms are either expanding their existing shared service centers (also referred to as “Global in-house Centers” (GICs)) or building new ...

When shared services centers made their initial appearance in the mid-1980s at several large companies, they were a big part of that era’s digital transformation. Given strategic benefits such as ...

Scenes from outside the U.S. Office of Personnel Management in Washington on May 21, 2019. (Photo by Sarah Silbiger for The Washington Post via Getty Images) A new Office of Personnel Management hub ...

Over the past couple of years there has been an uptick and rebound in buyers’ interest in the use and expansion of shared services operations to support various back-office functions and processes in ...

What started as an idea with strong business value potential has become a key strategy for software giant SAP across the globe including the Asia-Pacific region. SAP has embraced the shared services ...

Shared Services have continued to expand at a dramatic rate in the last ten years in Latin America – but the level of process maturity at these centers varies greatly. Otto Acuña, Managing Director at ...