TAMPA BAY, Fla. – After 84 days of SunPass account disruptions, billing errors, and customer service nightmares, it still does not appear as anyone at the Florida Department of Transportation – or the ...

TAMPA BAY, Fla. – As problems continued to mount for the Florida Turnpike Enterprise's SunPass system and a backlog of toll transactions grew to more than 100 million, the state didn't hit its ...

TAMPA BAY, Fla. - As a flood of backlogged SunPass charges are pushed onto customers' accounts, creating a flood of customer service problems, one state lawmaker is asking the governor to remove FDOT ...

TAMPA, Fla. - Governor Rick Scott told 10Investigates Thursday, the 63rd day of SunPass disruptions, the state has decided to reimburse Floridians who are charged bank overdraft fees related to ...

TAMPA BAY, Fla. - Internal Florida Department of Transportation emails from mid-June – when a SunPass system overhaul started to meltdown – reveal private discussions between executives and ...

TAMPA, Fla. - There is still no answer from the state regarding when its massive SunPass toll backlog will start processing. And the Department of Transportation isn't providing many details about ...

TAMPA BAY, Florida – 10Investigates has learned the personal data of some SunPass customers was compromised, but the Florida Department of Transportation (FDOT) never made the problems public. And, ...