McDonald's wants to makes its fast-food outlets feel more like restaurants, with plans to eventually expand table service across its U.S. locations. The world's biggest burger chain says it has been ...

The city of Winter Park, Florida, was in a quandary. Up-and-coming fast-casual concepts Firehouse Subs and BurgerFi wanted to move into the town’s upscale dining and shopping district, Park Avenue, ...

The waiters will come to tables bearing whatever condiments, sugar, or maybe even napkins and utensils, they can stuff into their apron pockets. While it’s just in a test phase in America, McDonald’s ...

NEW YORK (Reuters) - Fast-food chicken chain Chick-fil-A is turning the tables on in-house dining, unveiling a new sit-down table service through its app that means customers will not have to wait at ...

CLEVELAND, Ohio -- Steak ‘n Shake has long been somewhat of an anomaly, offering a fast food-style menu in a table-service setting. The presence of a drive-thru at most of its locations only added to ...

Noah Glass is the Founder & CEO of Olo, the leading provider of digital ordering and on-demand interfaces for the restaurant industry. My family and I recently visited one of my favorite restaurants.