Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More In the latest move to bring more bots to Twitter Direct Messages, Sprout ...

Chatbots are ubiquitous now, popping up in most platforms in various forms and with varying levels of success. There’s an art to getting users to engage in your bot, and it can be beyond frustrating ...

There’s something new and powerful for ChatGPT users to play around with: Custom GPTs. These bespoke bots are essentially more focused, more specific versions of the main ChatGPT model, enabling you ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Motion AI, a Chicago company that lets anyone easily build a bot without ...

Marketers are voicing their need for chatbots–in fact, 80 percent of high level marketers plan to implement bots by 2020. Sprout Social is answering those needs by today launching Bot Builder for ...

Microsoft today announced the public preview of its Power Virtual Agents tool, a new no-code tool for building chatbots that’s part of the company’s Power Platform, which also includes the Microsoft ...

Estimates place the number of contact center agents in the United States at roughly 1.8 million, and the industry’s turnover rate averages between 30 percent and 45 percent. Those statistics are ...