Xcel Energy, Colorado’s largest electricity provider, is having increasing difficulty answering customer calls, sending out bills and keeping the lights on, according to two reports by state utility ...
ST. PAUL, Minn. (AP) - Faced with increasing customer complaints, Xcel Energy is taking steps in an attempt to improve not only its service, but also the public perception of its service, the St. Paul ...
Xcel Energy Inc. XEL is poised to deploy personalized energy services using AI-enabled Oracle Opower, a customer engagement platform designed to support energy programs, enhance the customer ...
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