Becca Richards and her neighbors have been without their Xfinity internet. After contacting the 13 Help Team, her service was ...

Xfinity Customer Service: 1-844-513-2433 How to Get Help Fast Xfinity, a subsidiary of Comcast, provides internet, TV, phone, and home security services to millions of customers across the United ...

Comcast lost 427,000 video customers in the first quarter, dropping the total to 12.1 million and continuing a long downward trend. While Comcast seems more focused on reversing the broadband customer ...

If you buy through a BGR link, we may earn an affiliate commission, helping support our expert product labs. Why has Comcast’s customer service been so traditionally bad? Largely because it hasn ...

According to Comcast’s executive vice president David Cohen, however, the company’s bad image makes no sense because its customer service is fantastic. Cohen’s suggestion that Comcast ...

may also offer more attractive pricing plans and some better customer service than Comcast. “The team has a sense of urgency … at getting customer pain points resolved,” said CEO Brian ...