Zomato has temporarily paused its new AI-based refund-sharing system following criticism from restaurant partners. The feature, which automatically split the cost of customer refunds equally between ...

Weeks after launching a policy asking restaurant partners to share 50% of refund costs, foodtech major Zomato has now put the policy on hold In the emails sent by the company to the restaurant ...

After Nalini Unagar’s post highlighting the price difference on Zomato went viral, it prompted responses from restaurant owners as well. A dessert shop owner, taking to X, revealed that expecting the ...

The CEO also claimed that the company won’t be using the Zomato app to market its newly launched 10-minute food offering Bistro Dhindsa in a post on X, said, “All the companies innovating with us on ...