Andrew Bloomenthal has 20+ years of editorial experience as a financial journalist and as a financial services marketing writer. Natalya Yashina is a CPA, DASM with over 12 years of experience in ...

Jupiter BPO supports insurance and healthcare firms with HIPAA-focused compliance, secure processes, medical billers, ...

SLK Global Solutions has introduced SmartREval, a technology-based platform for broker price opinions (BPOs). With this product, SLK has succeeded in bringing Appraisal Management Companies (AMCs), ...

Willie du Preez is a veteran of the finance industry with over 13 years of experience in designing executive-level ...

Finding the best business process outsourcing companies can either make or break your company. Without a reliable partner, you're putting the backbone of your business at risk and opening the door for ...

The project aims to prepare the Filipino workforce for the transition into higher value roles which lie beyond the scope of automation. The council, composed of experts, industry leaders and academics ...

A study conducted in the Filipino BPO industry showed that generative AI does not take away call center jobs but instead makes agents far more productive. “Our overall findings demonstrate that ...

Outsourcing as a key business strategy has been used by companies in various industries for decades. Competitive pressures have forced companies to look objectively and critically at business ...

Manufacturing offers limited relief. Despite momentum from production-linked incentive schemes, the sector's share of GDP ...

MANILA, Philippines — Two days before Labor Day, a network of business process outsourcing (BPO) employees has asked the ...