Most of us spend a lot of time on social media. Scrolling when we wake up. Scrolling again just before bed. And at some point, almost everyone asks the same question. Why doesn’t my feed feel anything ...

Some describe social media algorithms as black boxes, dark spaces that have substantial control over what you see but offer virtually zero insight into how they do their dark magic. Instagram is ...

Flat vector illustration created from hand drawn doodles and textures depicting different people using wireless technology. Ever wondered how social media platforms decide how to fill our feeds? They ...

Breaking up has always been hard. But in the digital age, consciously uncoupling has never been more difficult. So, what are the rules of engagement for blocking someone after you've called it quits?

Co-authored by Nigel Bairstow, Ph.D., and Jeremy Neofytos, Research Assistant Over the last seven years, the customer experience on social media has shifted dramatically, moving away from the early ...

The X logo appears on a smartphone screen. (Photo by Nikolas Kokovlis/NurPhoto via Getty Images) (NurPhoto via Getty Images) When X's engineering team published the code that powers the platform's ...