Latest Enhancements to the 8x8 Platform for CX Empower Organizations to Elevate Customer Experiences, Streamline Operations, and Harness AI to Drive Productivity  CAMPBELL, Calif. – April 29, ...

As a framework, disciplined Agile offers teams the freedom to find the right tools and processes for their unique needs.

BlueConic’s new platform focuses on using customer data for revenue growth, lifecycle optimization and faster execution.

A New Era of AI-Powered Customer Intelligence, Activation, and Revenue Optimization BOSTON, April 28, 2025 /PRNewswire-PRWeb/ -- BlueConic, the leader in customer data and intelligence solutions, ...

Experts debate whether AI will drive true stack convergence and spur big-time acquisitions — or just deepen vendor silos.

Acquia, the leader in open digital experience software, today announced the winners of the 2025 Engage Awards, celebrating the organizations that are redefining what’s possible with digital ...

The rise of AI-powered, human-approved content experiences has revealed that while businesses are adopting AI within their digital asset management solutions, 90% of global teams view human oversight ...

Executives are swapping lessons on tariffs, AI, remote work and data use in advisory board meetings. Global shifts matter.

Starting with specific use cases (i.e., handling account queries, appointment rescheduling or product troubleshooting) allows organizations to test and refine bounded autonomy. Over time, agent AI can ...