Klarna replaced 40% of its staff with AI, touting savings. However, customer dissatisfaction surged because the AI couldn't ...

Klarna CEO Sebastian Siemiatkowski said last week that the company has shrunk its workforce by 40% thanks to its investments ...

No, Klarna is not going bankrupt. In fact, a Klarna spokesperson told The Tab the company is actually very “financially ...

The company’s full-time employee count dropped from over 5,500 at the end of 2022 to about 3,400 by December 2023 Swedish fintech firm Klarna has reduced its workforce by nearly 40 per cent over ...

Klarna, Starbucks, and Duolingo are admitting that AI can't do everything. However, their actions show they still want AI to ...

Siemiatkowski defended his embrace of AI last week, boasting that the tech allowed Klarna to shrink its workforce by 40 percent ... it's "closely monitoring changes in the macroeconomic ...

Swedish buy-now-pay-later company Klarna, whose CEO once bragged about its automated customer service AI bots doing the work ...

Duolingo CEO Luis von Ahn acknowledged employee anxiety over AI, urging teams to embrace the technology amid rising ...