Exceptional customer service doesn’t happen by accident — it’s the result of intentional decisions that prioritize listening, ...

We want as much resources and capability internally as possible,” says Kevin Casey, managing director of Pathstone. “That’s ...

The LVMH-owned retailer has signed a data sharing agreement with the intelligence company to provide a better insight into the US beauty space and consumer buying behaviour ...

Sephora and NielsenIQ have entered a multi-year data sharing agreement to provide deeper, omnichannel insights into the North ...

Birmingham-based skincare brand Kanzen Skincare is proud to announce the appointment of Richard Clark, former Chief Marketing ...

The LVMH-owned beauty retailer’s first store in Yorkshire is opening sooner than you think as the company ramps up its UK ...

If there were actually an award for husband of the year, one man is definitely in the running. Texas woman Maurissa Starks was in for a fantastic surprise when her husband took her to Sephora as a ...

Improving the patient experience is an ongoing challenge for healthcare organizations. Despite continuous efforts to emulate other industries’ approaches to improving their customer experience, the ...

(CVS) stock in focus as the company plans to invest $20B over 10 years to revolutionize healthcare with tech-driven ...

Discover insights from Kohl's Q1 2025 earnings call, including CEO transition details, strategic updates, and progress on Sephora expansion & ...

Beauty enthusiasts are swearing off mascara after experiencing the effects of a lash growth serum that delivers results in as ...