Gene Hackman and his wife, Betsy Arakawa, tested negative for carbon monoxide poisoning, the Santa Fe Sheriffs Department in New Mexico said Friday, one day after they were found dead with their dog.

Arakawa “hadn’t called” her 91-year-old mother, Yoshie Feaster, who suffers from dementia, since October, according to the elder’s housekeeper, Keiko. Keiko spoke to Daily Mail on Friday, just two days after Hackman, 95, and Arakawa, 65, were found dead in their Santa Fe, New Mexico, home, along with a deceased dog.

Santa Fe County Sheriff Adan Mendoza told NBC's “Today” show that investigators were trying to sort out conflicting stories about the doors. He said several doors were unlocked and a rear door was open, which allowed two dogs that survived to go in and out. He also said he thinks the front door was closed but unlocked.