12 Key Call Center Metrics & KPIs To Drive Better Performance
2:56
12 Key Call Center Metrics & KPIs To Drive Better Performance
Feb 12, 2024
nextiva.com
The 2026 guide to outbound call centers (tools, tips)
The 2026 guide to outbound call centers (tools, tips)
Jun 15, 2021
timedoctor.com
15 key outbound call center metrics to track in 2026
15 key outbound call center metrics to track in 2026
Jun 30, 2021
timedoctor.com
What is an Outbound Call & How to Improve their KPIs
1:21
What is an Outbound Call & How to Improve their KPIs
Nov 16, 2023
ringcentral.com
Top outbound call centers: 2026 Services & solutions | Outsource Accelerator
Top outbound call centers: 2026 Services & solutions | Outsource …
Dec 20, 2024
outsourceaccelerator.com
11 Tips for Making Successful Outbound Sales Calls
11 Tips for Making Successful Outbound Sales Calls
Jan 19, 2022
neodove.com
Inbound Call Center: What It Is, Benefits, How to Choose
Inbound Call Center: What It Is, Benefits, How to Choose
Dec 14, 2023
yeastar.com
11 Ways to Increase Outbound Sales Calls [Not Activity Metrics]
Nov 4, 2022
kaspr.io
Call center outsourcing: The clear and complete guide for 2025
Sep 29, 2021
timedoctor.com
Call center benchmark statistics 2022 [ 10 metrics to track in 2023] …
Nov 1, 2022
timedoctor.com
CGS BPO & Call Center Outsourcing Solutions
4.3K viewsJul 9, 2019
YouTubeCGS (Computer Generated Solutions)
What Is an Outbound Call Center? Your Guide for 2026
Jun 29, 2022
nextiva.com
18:53
Should I Work In An Inbound Or An Outbound Call Center?
2.5K viewsMay 19, 2022
YouTubePTPOP
5:43
Outbound Call Sales Role Play
7.3K viewsMar 10, 2021
YouTube@SalesRemastered
10:04
Customer Service Training - How To Answer Incoming Calls
26.3K viewsNov 24, 2020
YouTubeTom Jackobs | Sales & Speaker Coach
11:45
CALL CENTER 101: Customer Satisfaction Survey (CSAT Surve…
49.7K viewsSep 14, 2018
YouTubeRea Ninja
5:12
CALL CENTER TRAINING: INBOUND & OUTBOUND SKILLS
23.8K viewsJul 23, 2020
YouTubeIn Session w/ BT: Conversations Beyond the C…
21:19
ALL ABOUT BEING A SALES REPRESENTATIVE IN A CALL CE…
52.4K viewsJun 18, 2021
YouTubeNayumi Cee
18:35
Configure Amazon Connect Call Center - Chapter 5 Estimated Wait …
19.9K viewsFeb 22, 2018
YouTubeDrVoIP
16:33
Mock Call Sample Recording With Call Flow Guide: PART 1
2.8M viewsJul 19, 2020
YouTubeKwestyon
16:43
Call Center Dashboard in Excel | Track Calls, Issues & Support Typ…
113.2K viewsMar 28, 2021
YouTubeOther Level’s
4:43
Call Center Operations: Where Great Customer Service Happens
212.4K viewsFeb 4, 2013
YouTubeMagellan BPO
10:58
CALL CENTER PRACTICE TEST WITH ANSWERS: Multiple Choice, …
105K viewsNov 8, 2019
YouTubeRea Ninja
2:23
Inbound and Outbound Call Centers
22.1K viewsJan 26, 2018
YouTubeKPI Connect
26:08
Part-5 Troubleshooting Inbound SIP Trunk Calls on CUBE and CUCM
19.7K viewsJun 6, 2020
YouTubeTrainCollab
1:26
A Day In the Life: Outbound Telemarketing Sales Representative
29.1K viewsAug 30, 2019
YouTubeCharter Communications
1:55
What are Inbound and Outbound Call Center Services
35.2K viewsOct 25, 2018
YouTubeCallCenterHosting
39:31
Call Center Interview Questions and Answers for Beginners
2.1M viewsMar 8, 2021
YouTubeKwestyon
3:23
Day in the Life of an Inbound Call Center Agent
217.3K viewsJan 14, 2020
YouTubeCubeSmart Self Storage
36:22
Master Inbound Call Center Metrics with This Interactive Excel Dashbo…
95.9K viewsSep 29, 2020
YouTubeOther Level’s
See more videos
Static thumbnail place holder